Enhancing customer standards
with our commitment to excellence.
ST Group
Ongoing Updates: S&T Group COVID-19
Posted: Mar 18, 2020

Update March 23, 2020:

Effective March 23, 2020, S.&T. Group will be restricting public access to our main office at 158 Sackville Road until further notice. We are continuing to monitor health guidelines relating to COVID-19 and are taking necessary precautions to protect our employees, workplace and patrons. Our business operations will continue as scheduled and we can be reached at 705-942-3043 for all service requests, inquiries or other related items. We thank you for your patience and continued support and loyalty. 

Public Update can be found here

Original Announcement March 18, 2020:

To our valued customers and patrons,

S.&T. Group is committed to the on-going health and safety of our workers, customers and stakeholders. Amid the pandemic of COVID-19 globally, we vow to continue to provide our customers with the reliable and quality service you know to expect from our team.

Our Service Team will remain available 24/7 for Emergency Service and other workers will be available for scheduled maintenance, service and installations during regular working hours (7:30am to 5:00pm, Monday through Friday).

Our office will remain open 7:30am to 5:00pm Monday through Friday and our team will be available by phone at 705-942-3043 to schedule service, make payments or for any related inquiries.

To avoid excessive foot traffic to our office, we ask that customers call our office to schedule appointments. We also accept payment over the phone by credit card or cheques in the mail.

What else we are doing to prevent the spread of COVID-19.

  • We are practicing social distancing by rescheduling non-essential meetings or facilitating said meetings by telephone or online communication.
  • We are increasing our frequency of sterilizing and cleaning our office.
  • Employees are encouraged to frequently wash their hands with soap and warm water and use sanitizing solution when needed.
  • Employees are instructed to remain at home if they are feeling unwell or if they have returned from international travel in the last 14 days.

S.&T. Group is committed to serving our customers during these uncertain times and we will continue to do so in a safe and healthy manner.

We will continue to communicate any changes or updates to business operations as more information is released.

Thank you for your continued support and loyalty,

S.&T. Group

You may access this Public Notice here.